Privacy Policy

At PalakCreation, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with us through our website, social media platforms, or directly via calls/messages.

1. Information We Collect

We may collect the following types of information when you interact with us:

  • Full name, contact number, and email address

  • Shipping and billing address

  • Order history and payment details (excluding full card or bank details)

  • Messages or communications with us (e.g., via WhatsApp, Instagram, or email)

2. How We Use Your Information

Your information is used for:

  • Processing and delivering your orders

  • Responding to your inquiries and customer service requests

  • Sending order updates, promotions, or product announcements

  • Improving our product offerings and services

3. Data Sharing

We do not sell or trade your personal information to any third parties. We may share your information only with:

  • Logistics and courier partners for shipping

  • Payment processors for transaction fulfillment

  • Legal authorities if required by law

4. Security Measures

We follow industry-standard practices to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Links

Our social media or site may contain links to other platforms. We are not responsible for the privacy practices of those third-party websites or services.

6. Your Consent

By engaging with us and providing your personal data, you consent to the collection and use of your information in accordance with this Privacy Policy.

7. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about your privacy or our data handling practices, feel free to reach us at:

📞 Phone: 9971130425
📧 Email: palakbymdk3456@gmail.com