Return Policy

At PalakCreation, we take great pride in the quality and authenticity of our products. Each item is thoroughly checked before dispatch to ensure you receive your order in perfect condition.

📦 Return Policy

We do not accept any returns under any circumstances, whether for wholesale or retail orders. Please make sure to review your order details carefully before finalizing your purchase.

🔄 Exchange Policy

We only allow exchanges in the rare case of:

• Receiving a wrong product

• Receiving a damaged product

To be eligible for an exchange:

• You must contact us within 24 hours of delivery

• You must provide unboxing video proof (without cuts/edits) showing the issue clearly

Without valid video proof, exchange requests will not be considered.

🚫 Non-Exchangeable Items

• Items ordered by mistake

• Slight color or fabric variation due to lighting/screen differences

• Custom or bulk/wholesale orders

We appreciate your understanding and support in helping us maintain fairness and transparency in every order.

📞 For any concerns:

Phone: 9971130425
Email: palakbymdk3456@gmail.com